CUSTOMER EXPERIENCE MAPPING
How can a dynamic school organization increase its impact on children and the community?
- Inventory the kinds of educational leadership experience St. Louis TFA alumni have had, or aspire to
- Identify perceived barriers to assuming educational leadership positions in St. Louis by TFA alumni
- Determine what steps TFA St. Louis might take to increase the number of school system leadership positions assumed by alumni in the St. Louis region
A clear majority of alumni sought, and felt qualified to step into, higher levels of school leadership. Many respondents desired a clearer pathway to attaining these positions in St. Louis. Multiple factors enter into alumni decision making about where to continue their careers in education if not in St. Louis. Where their prospective partners, spouse or family members live often draws them to other cities.